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File My Weekly Continued Claim

Use this option if you already have an account and wish to file your weekly claim.

Steps to Begin

If you’re ready to file a weekly continued claim for Unemployment Insurance Benefits, click on the "LOGIN NOW" button. If you need instructions, please refer to the step-by-step guide below.

What you should have ready:
  • User ID for Workforce Connect
  • Password for Workforce Connect
  • Information on hours worked in the prior week
  • Gross earnings from the prior week

Step By Step Instructions

How to File your Weekly Continued Claim

Watch as we show you a step by step process on how to file your weekly continued claims.

Length: 2:04 | Transcript: How to File your Weekly Continued Claim

Step 1: Login

From this welcome screen, you will need to click on “Login” at the bottom of the page. You will need your User ID and Password from your Workforce Connect account to file your Continued Claim.

Step 2: Select “File for Benefits” on The Dashboard

You will be taken to the Workforce Connect dashboard. From here, you will select “File for Benefits” to submit your Continued Claim.

Step 3: Select Your Location

Next, you will land on the “Unemployment Insurance System (NHUIS)” page. From here, select the location from the drop-down menu on the left and then select “Proceed.” 

Step 4: Click the link “File for weekly benefits for week ending…”

Now, it’s time to file your Continued Claim. Under “File For Benefits,” select “File for weekly benefits for week ending …” 
Note: This page is also full of valuable information. You can see the last five notices sent to you, claim information such as your benefit year and weeks that have been paid. You can also update your name and address and change your preferences. 

Step 5: Weekly Claim

When filing your Continued Claim, please read each of the questions carefully. When you are done, make sure you read this statement in full, then select the option under who completed the application and select “Certify Claim.” Congrats! You are done until next week. You can choose to print on the next screen.

Confirmation

This is your confirmation page that indicates your weekly claim has been submitted. Click the "Print Confirmation" button at the bottom for your records.

Frequently Asked Questions

What are the requirements for quarter change claims and transitioning to a new benefit year?
  • Starting Sunday, April 4th, if you are receiving benefits from either the PUA or PEUC programs, you will be presented with a link to file a new claim. This is done pursuant to federal law requiring the filing of a new claim after each calendar quarter in order to reassess eligibility for regular UI benefits.
  • This is similar to the process that has been in place following each quarter change during the past year.  
  • The quarter change requirement applies to claimants receiving benefits under the special federal pandemic programs such as PUA and PEUC.
  • It is important that you file the claims in the order they are presented.  First, file your weekly continued claim. Second, file your new quarter change claim.
  • Some claim filers are also hitting the end of their first benefit year and have been presented with a new claim in order to transition them to their new benefit year.
  • In an effort to reduce these claim filing requirements, if you exhaust your benefit year after Sunday, April 4th and are receiving benefits under either PUA or PEUC then the department will not be presenting you with a new claim to transition to the next benefit year. Instead, the department will use the new quarter change claim, if any, to satisfy both requirements. Thus, you will only have to file one new claim.
  •  It is important that you continue to file the claims as they are presented to you, when they are presented on your dashboard in order to minimize any delays caused to future payments.
I need help finding a new job. What are the resources available to me through the state?  

The State of New Hampshire has launched a new jobs portal to assist job seekers connect with hiring employers located right here in New Hampshire. You can either go directly to the new jobs portal at www.nhjobs.nh.gov or just click the above button for ‘NH JOBS’.

Why am I being asked to answer questions for prior weeks for which I already filed?

Due to federal program requirements, individuals receiving benefits for weeks back in March and April, are going to be asked to recertify to the same questions they are currently being asked but for each of those back weeks. If this is required for your claim then it will present the next time you file and will walk you through the necessary steps. Again, the questions that you will be asked for those back weeks are the exact same questions that you are asked currently on your Continued Claim. Please answer each of these questions and submit so as not to impact your claim.

Why did I receive a decision denying me for one program while also receiving another determination finding me eligible for pandemic benefits?

If you are filing for benefits due to being unable to work due to the pandemic or are self-employed and unable to operate your business because of the pandemic and you receive notification that you are not eligible for regular state unemployment benefits, you do not need to do anything with this decision. You will then receive a separate decision that discusses your eligibility under the Federal Pandemic Unemployment Assistance (PUA) program. If you are allowed benefits under the Federal PUA program then there is nothing further you need to do except monitor your correspondence and continue to file your weekly claims while you remain partially or totally unemployed. If you are denied benefits under the Federal PUA program then please follow the instructions regarding appeal rights.

Return of Weekly Work Search Requirements
  • Starting May 23rd the department will once again be requiring claim filers to conduct a weekly work search as a condition for being considered eligible for unemployment benefits.
  • This requirement will include contacting hiring employers as well as conducting reemployment activities designed to prepare you for returning to work.
  • For those people that have filed for benefits prior to the pandemic, this will be largely the same as what they are accustomed to.
  • Every individual required to complete a weekly work search will be invited to a virtual workshop prior to the requirement becoming effective during which the department will explain the requirements and answer all questions.
  • Some claim filers will be exempt from this requirement due to the circumstances of their unemployment. We will be working with everyone to make sure they understand the requirements.
  • Please monitor your correspondence for additional information.
I work for a school. Am I eligible for unemployment benefits?

There have been no changes to eligibility for unemployment benefits during the summer for school employees. As in the past, if you worked for a school in the spring semester and expect to return to school employment after the summer break is over, then you are not eligible for unemployment benefits. If you worked for a school in the spring semester and have not been offered school employment in the fall then you may be eligible for unemployment benefits and should file an initial claim for benefits and follow instructions around filing your weekly continued claims. The department will need to review the circumstances of your separation from employment before being able to issue a determination as to your eligibility for benefits.

What happens now that the ‘Stay-at-Home Order’ has changed to a ‘Safer-at-Home Advisory’?

Now that the New Hampshire ‘Stay-at-Home Order’ has expired you can no longer qualify for unemployment benefits by saying that you are unable to work due to compliance with a ‘Stay-at-Home Order’. The other certification reasons remain as options on the weekly claim. Please continue to review the questions on the weekly claim very carefully to determine which items apply to your situation. While the answers are based upon your own self-certification, they are provided under the pains and penalties of perjury and will be reviewed by the department.

Who is eligible for unemployment benefits under the Federal CARES Act?

In order to be eligible for unemployment benefits you are required to file a continued claim each week certifying as to the reason(s) you were unable or unavailable to work for the prior week. The current questions appearing on the weekly continued claim related to the pandemic’s impact on your ability to work are required by the Federal CARES Act to determine eligibility and appear as questions #12-#23. We have included the questions here so that you can familiarize yourself with them now and be prepared to file your weekly claims going forward. If you are able to self-certify as to being unable or unavailable to work because one of the following circumstances related to COVID-19 then you may be eligible for unemployment benefits under the Federal CARES Act. While the answers are based upon your own self-certification, they are provided under the pains and penalties of perjury and will be reviewed by the department:

  • Last week, did you have COVID-19 or did you experience symptoms and seek a medical diagnosis?
  • Last week, did a member of your household have COVID-19?
  • Last week, were you caring for a family or household member that had COVID-19?
  • Last week, I was caring for a child or other person for whom I have primary care giving responsibility because their school or care facility is closed and such school or care facility is required for me to work.
  • Last week, were you unable to report to work because you were self-quarantined on the advice of a health care provider?
  • I was scheduled to begin employment and I do not have a job or I am unable to reach that job as a direct result of the COVID-19 public health emergency.
  • Last week, were you out of work because your employer is closed due to COVID-19?
  • Last week, were you out of work because you have been laid off or your hours have been reduced due to COVID-19?
  • Last week, were you unable to get to your place of employment because of a government imposed stay at home order or travel restriction due to COVID-19?
  • Have you become the major source of income for your household because the individual that was the major source of income has died of COVID-19?
  • Last week, I was unable to work because I am self-employed (including an independent contractor or gig worker) and experienced a significant reduction of services because of the COVID-19 public health emergency.
  • I had to quit my job as a direct result of COVID-19.
Will I get a lump sum or retro paid for unemployment?

If you have been filing weekly, then once your claim is processed and if you are determined eligible for Unemployment Benefits, payment would be retroactive for all weeks you have filed that you are eligible for.

I keep filing my weekly claims but no updates online?

You will be mailed a Determination of Unemployment Compensation about your monetary eligibility and, if there are any questions about your claim, you will be mailed one or more Determination of Eligibility documents about your non-monetary eligibility. This review can take time to process. You can check the status of your claim and review any notices or determinations issued to you by logging into your Workforce Connect account and clicking on the File for Benefits button to access your claim account.

Why does it say ‘Pay held’?

If there are claim issues that need to be processed on a claim to determine eligibility for Unemployment Benefits, these may require more information and time to process and payments may be held up during this time. It is important to continue to file weekly continued claims for benefits for all weeks you wish to file for during this review process.

What if I am working part time but not earning too much so that I still receive a weekly benefit?

Nothing has changed regarding eligibility to file for unemployment benefits while you are working part time. You are not eligible for unemployment benefits if you are working full time. This applies equally to self-employed as well. Your work and earnings from your part time employment continue to need to be reported to the department on your weekly claim. The earnings will then be reviewed to determine whether you still qualify for an unemployment benefit for each week. If you are eligible for at least $1 in weekly benefits, then you will also be eligible for the $300 Federal payment for those weeks until the week ending March 13, 2021.

What are the hours for the Unemployment Hotline (603) 271-7700:

Agents stand ready on the UNEMPLOYMENT HOTLINE to answer your questions. The hotline number is (603) 271-7700. The hours of operation for the hotline are currently the following:

  • Monday-Friday 8:00am-5:00pm
  • Saturday CLOSED
  • Sunday CLOSED
If I am self-employed, how do I verify my earnings to obtain a weekly benefit amount higher than $168?

Currently, under the Federal CARES Act if you are self-employed and unable to conduct your business because of COVID-19, you may be eligible for Federal unemployment benefits. In order to qualify for a weekly benefit amount higher than the federal minimum rate of $168 per week you must have earnings from the prior year of $16,500 or more. In order for the department to verify your earnings and determine whether you qualify for a higher weekly benefit rate you must submit your federal income tax return. Please submit this information by sending an e-mail to self-employment@nhes.nh.gov.