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File My Weekly Continued Claim

Use this option if you already have an account and wish to file your weekly claim.

Steps to Begin

If you’re ready to file a weekly continued claim for Unemployment Insurance Benefits, click on the "LOGIN NOW" button. If you need instructions, please refer to the step-by-step guide below.

What you should have ready:
  • User ID for Workforce Connect
  • Password for Workforce Connect
  • Information on hours worked in the prior week
  • Gross earnings from the prior week

Step By Step Instructions

How to File your Weekly Continued Claim

Watch as we show you a step by step process on how to file your weekly continued claims.

Length: 2:04 | Transcript: How to File your Weekly Continued Claim

Step 1: Login

From this welcome screen, you will need to click on “Login” at the bottom of the page. You will need your User ID and Password from your Workforce Connect account to file your Continued Claim.

Step 2: Select “File for Benefits” on The Dashboard

You will be taken to the Workforce Connect dashboard. From here, you will select “File for Benefits” to submit your Continued Claim.

Step 3: Select Your Location

Next, you will land on the “Unemployment Insurance System (NHUIS)” page. From here, select the location from the drop-down menu on the left and then select “Proceed.” 

Step 4: Click the link “File for weekly benefits for week ending…”

Now, it’s time to file your Continued Claim. Under “File For Benefits,” select “File for weekly benefits for week ending …” 
Note: This page is also full of valuable information. You can see the last five notices sent to you, claim information such as your benefit year and weeks that have been paid. You can also update your name and address and change your preferences. 

Step 5: Weekly Claim

When filing your Continued Claim, please read each of the questions carefully. When you are done, make sure you read this statement in full, then select the option under who completed the application and select “Certify Claim.” Congrats! You are done until next week. You can choose to print on the next screen.

Confirmation

This is your confirmation page that indicates your weekly claim has been submitted. Click the "Print Confirmation" button at the bottom for your records.

Frequently Asked Questions

New Federal $300 Payment- Payments Issued!!!

Payments for the new $300 Lost Wages Assistance (LWA) program have been issued! These payments include $300 for each week that you have filed and been found eligible for unemployment benefits and certified you are unemployed due to disruptions caused by COVID-19 starting August 1st through September 5th. This totals six weeks for which you could potentially be eligible for these $300 payments. Unfortunately, the federal program paying for these benefits has notified states that it does not have any additional funding beyond September 5th. However, if you are later found to be eligible for any weeks during this time period for which your eligibility for unemployment benefits is currently pending, you will also then receive payment of the $300 for those weeks. Please continue to monitor your correspondence for payment notices and information regarding the LWA program.

My weekly benefit is less than $100, will I be eligible for the $300 FEMA payment?

Yes, based upon the emergency order issued by Governor Sununu, the minimum weekly benefit amount has been increased to $100 in order to allow all people filing for unemployment benefits to be eligible for the $300 LWA payment as long as you are able to certify or have previously certified to being unemployed due to disruptions caused by COVID-19. While the $300 payments have been issued for those people that had a weekly benefit amount less than $100 prior to the Governor’s emergency order, the additional benefit payment to get you from your prior weekly amount to $100 will not be issued until September 24th. Please continue to monitor your correspondence for payment notices and information regarding the LWA program.

Will the $600 Federal Payment Continue Past July 25th?

The $600 federal payment has expired. The final week of unemployment eligible for the $600 payment was the week ending July 25th. Benefits paid for weeks after week ending July 25th will not include the $600 payment. Please check this website for further updates.

I need help finding a new job. What are the resources available to me through the state?  

The State of New Hampshire has launched a new jobs portal to assist job seekers connect with hiring employers located right here in New Hampshire. You can either go directly to the new jobs portal at www.nhjobs.nh.gov or just click the above button for ‘Covid-19 Response Recruitment’.

When will my weekly benefit be increased to $100?

If your weekly benefit amount is less than $100 then pursuant to the emergency order issued by Governor Sununu, your weekly benefit amount will be increased to $100. This was done to make sure all people filing for unemployment benefits would have access to the $300 FEMA payments recently issued by the department. We expect the payment to get you to $100 to occur on September 24th. This payment will cover any week since August 1st you have been eligible for benefits but your weekly benefit amount was less than $100. You will receive the payment for the difference to get you to $100 for each of those weeks. Please continue to monitor your correspondence for payment notices and information regarding the LWA program.

Why am I being asked to answer questions for prior weeks for which I already filed?

Due to federal program requirements, individuals receiving benefits for weeks back in March and April, are going to be asked to recertify to the same questions they are currently being asked but for each of those back weeks. If this is required for your claim then it will present the next time you file and will walk you through the necessary steps. Again, the questions that you will be asked for those back weeks are the exact same questions that you are asked currently on your Continued Claim. Please answer each of these questions and submit so as not to impact your claim.

How will I know if I am getting a $300 LWA Payment?

If you have been collecting unemployment benefits from August 1st to September 5th you should have received either a determination from the department indicating you are eligible for the $300 payments or a notice indicating payments have been issued. Please continue to monitor your correspondence for payment notices and information regarding the LWA program.

Why did I receive a decision denying me for one program while also receiving another determination finding me eligible for pandemic benefits?

If you are filing for benefits due to being unable to work due to the pandemic or are self-employed and unable to operate your business because of the pandemic and you receive notification that you are not eligible for regular state unemployment benefits, you do not need to do anything with this decision. You will then receive a separate decision that discusses your eligibility under the Federal Pandemic Unemployment Assistance (PUA) program. If you are allowed benefits under the Federal PUA program then there is nothing further you need to do except monitor your correspondence and continue to file your weekly claims while you remain partially or totally unemployed. If you are denied benefits under the Federal PUA program then please follow the instructions regarding appeal rights.

I work for a school. Am I eligible for unemployment benefits?

There have been no changes to eligibility for unemployment benefits during the summer for school employees. As in the past, if you worked for a school in the spring semester and expect to return to school employment after the summer break is over, then you are not eligible for unemployment benefits. If you worked for a school in the spring semester and have not been offered school employment in the fall then you may be eligible for unemployment benefits and should file an initial claim for benefits and follow instructions around filing your weekly continued claims. The department will need to review the circumstances of your separation from employment before being able to issue a determination as to your eligibility for benefits.

What happens now that the ‘Stay-at-Home Order’ has changed to a ‘Safer-at-Home Advisory’?

Now that the New Hampshire ‘Stay-at-Home Order’ has expired you can no longer qualify for unemployment benefits by saying that you are unable to work due to compliance with a ‘Stay-at-Home Order’. The other certification reasons remain as options on the weekly claim. Please continue to review the questions on the weekly claim very carefully to determine which items apply to your situation. While the answers are based upon your own self-certification, they are provided under the pains and penalties of perjury and will be reviewed by the department.

Who is considered eligible for the $300 LWA payments?

In order to qualify for this new benefit you need to be eligible for unemployment benefits from either the state or federal unemployment programs administered by the department during the period starting August 1st and ending September 5th. You will also need to have certified you are unemployed due to disruptions caused by COVID-19. If you have certified to a COVID-19 related reason on your weekly claim or responded to separate questions issued by the department and you are eligible for at least $1 in base unemployment benefits then you will be eligible for the $300 LWA payment. If you have not certified as to your unemployment being related to the COVID-19 pandemic then you are not eligible for the $300 LWA payment.

What are the New Weekly Claim Questions Required by the CARES Act?

Starting June 21st the continued claim questions will change to reflect the expiration of the Stay-at-Home Order. The new questions appear below. Each week when you file your claim, you will continue to be presented with a series of certification questions related to COVID-19. These are required by the Federal CARES Act. We have included the updated questions here so that you can familiarize yourself with them now and be prepared to file your weekly claims going forward. If you are able to self-certify as to being unable or unavailable to work because one of the following circumstances related to COVID-19 then you are eligible for unemployment benefits under the Federal CARES Act:

  • Last week, did you have COVID-19 or did you experience symptoms and seek a medical diagnosis?
  • Last week, did a member of your household have COVID-19?
  • Last week, were you caring for a family or household member that had COVID-19?
  • Last week, were you caring for your child or other person for whom you have primary care-giving responsibility because their school or care facility is closed because of COVID-19?
  • Last week, were you unable to report to work because you were self-quarantined on the advice of a health care provider?
  • Last week, were you unable to report to work because you were self-quarantined at the direction of your employer?
  • Last week, were you out of work because you were supposed to start a new job which is still unavailable due to COVID-19?
  • Last week, were you out of work because your employer is closed due to COVID-19?
  • Last week, were you out of work because you have been temporarily laid off due to COVID-19?
  • Last week, were you unable to get to your place of employment because of a quarantine imposed as a direct result of the COVID-19 public health emergency?
  • Have you become the major source of income for your household because the individual that was the major source of income has died of COVID-19?  
  • Last week, were you out of work because you are self-employed and unable to conduct your business because of COVID-19?
  • Last week, did you quit your job due to health complications caused by COVID-19?
Will I get a lump sum or retro paid for unemployment?

If you have been filing weekly, then once your claim is processed and if you are determined eligible for Unemployment Benefits, payment would be retroactive for all weeks you have filed that you are eligible for.

I keep filing my weekly claims but no updates online?

You will be mailed a Determination of Unemployment Compensation about your monetary eligibility and, if there are any questions about your claim, you will be mailed one or more Determination of Eligibility documents about your non-monetary eligibility. This review can take time to process. You can check the status of your claim and review any notices or determinations issued to you by logging into your Workforce Connect account and clicking on the File for Benefits button to access your claim account.

What if I received a Denial for LWA?

First, please make sure to review all of your correspondence from the department. It is quite likely that you received a notice indicating that you were denied but have since received new correspondence from the department indicating you are eligible for the $300 LWA payments based upon additional information received by the department. If you have received a denial notice and have not received a later notice indicating you are eligible for LWA or that the LWA payment has been issued then you are likely not eligible for LWA. Please review the appeals information on your determination. Remember, if your unemployment is not due to disruptions caused by COVID-19 you are not eligible for the $300 LWA payments. Please continue to monitor your correspondence for additional information regarding the LWA program.

How much is this new LWA benefit?

This new benefit is available through an agreement between the State of New Hampshire and FEMA and is the result of the Presidential Memorandum issued on August 8th. The department is providing $300 per week for each eligible person filing for unemployment benefits starting with the week ending August 1st through the week ending September 5th. All payments will be issued by NH Employment Security.

Why does it say ‘Pay held’?

If there are claim issues that need to be processed on a claim to determine eligibility for Unemployment Benefits, these may require more information and time to process and payments may be held up during this time. It is important to continue to file weekly continued claims for benefits for all weeks you wish to file for during this review process.

When will the $300 LWA payments be available?

New Hampshire has issued the first and only round of $300 LWA payments covering the week ending August 1st through the week ending September 5th. However, if you have been filing for benefits but there is an issue impacting your eligibility for any of these weeks then $300 LWA payments could be issued to you at a later date if and when you are determined eligible for unemployment benefits for any of these weeks. Please continue to monitor your correspondence for payment notices and information regarding the LWA program.

When will the 13-week extension be available?

If you previously exhausted your benefits going all the way back to July 6, 2019 or exhaust benefits now, there is now an additional 13 weeks of benefits available. For those that are eligible, you will be presented with your claim filing options when you log into your benefit account. Click on ‘Check My Existing Claim Status’ above and follow the instructions.

Do I need to do anything in order to access the new $300 LWA benefit?

This new benefit is available for people eligible for unemployment benefits and able to certify that their unemployment is due to disruptions caused by COVID-19. You do not need to do anything different than how you have accessed unemployment benefits in the past. If you are unemployed or partially unemployed then you simply need to continue to file your weekly claim and respond to any requests for information from the department. Please continue to monitor your correspondence for payment notices and information regarding the LWA program.

What if I am working part time but not earning too much so that I still receive a weekly benefit?

Nothing has changed regarding eligibility to file for unemployment benefits while you are working part time. You are not eligible for unemployment benefits if you are working full time. This applies equally to self-employed as well. Your work and earnings from your part time employment continue to need to be reported to the department on your weekly claim. The earnings will then be reviewed to determine whether you still qualify for an unemployment benefit for each week. If you are eligible for at least $1 in weekly benefits, then you will also be eligible for the $300 payment for those weeks occuring between week ending August 1st and week ending September 5th.

What are the hours for the Unemployment Hotline (603) 271-7700:

Agents stand ready on the UNEMPLOYMENT HOTLINE to answer your questions. The hotline number is (603) 271-7700. The hours of operation for the hotline are currently the following:

  • Monday-Wednesday 8:00am-5:00pm
  • THURSDAY- THANKSGIVING DAY- CLOSED
  • FRIDAY- CLOSED
  • Saturday CLOSED
  • Sunday CLOSED
If I am self-employed, how do I verify my earnings to obtain a weekly benefit amount higher than $167/$168?

Currently, under the Federal CARES Act if you are self-employed and unable to conduct your business because of COVID-19, you may be eligible for Federal unemployment benefits. In order to qualify for a weekly benefit amount higher than the federal minimum rate of $167/$168 per week you must have earnings from 2019 of $16,500 or more. In order for the department to verify your earnings from 2019 and determine whether you qualify for a higher weekly benefit rate you must submit your 2019 federal income tax return. Please submit this information by sending an e-mail to [email protected].

I have exhausted my benefits, what are my options?

If you previously exhausted your benefits going all the way back to July 6, 2019 or exhaust benefits now, there is now an additional 13 weeks of benefits available. For those that are eligible, you will be presented with your claim filing options when you log into your benefit account. Click on ‘Check My Existing Claim Status’ above and follow the instructions.