File My Initial Claim

How to File an Initial Claim

Transcript of video:

VO: It is time to get started. Make sure you read everything on each screen. Select “Create New Account.”

VO: You will be presented with the Release of Information and Equal Opportunity Statement page. Please read them and then select “I Agree.”

VO: From this page, you will create a User ID that must begin with a letter and must be eight to 10 characters long. Do not use your email address or your social security number. Next, create a Password that consists of a minimum of eight characters and has at least one uppercase letter, one lowercase letter and one number.

VO: When entering your name, make sure it appears exactly as it is on your Social Security Card.The email address must be unique to you. No one else can be using it. Make sure you verify your Social Security Number to your Social Security Card because we match against the Social Security Administration. Make sure you verify you have entered your date of birth correctly. You are required to answer five security questions. Do not forget these answers because they become part of your profile.

VO: Next, review your registration information. If it is not correct, either select “Previous” to change your answers or “Cancel” to exit. If you are ok with your review, select “Submit Account.”

VO: When complete, click “Finish.

VO: Now, you’ll be taken to the “Welcome Screen” where you need to select “Login.” You will be asked to login again from the “Hi there!!” screen.

VO: Now, enter your User ID and Password. If you have forgotten your password, you will need to select “Forgot Password.” You will be given two options — either to receive a pin by email or answer some of your security questions. You will have 10 minutes to retrieve your pin from your email. Once you have logged in, you will land on the “New Hampshire’s Workforce Connect Dashboard.” From here, you will select “File for Benefits.”

VO: This dashboard is also where you will go to access any of your claim or job search information. If you need to exit this screen or edit your Workforce Connect information you can do it from the dropdown with your name in it from the upper right corner of the screen

VO: Next, you will land on the “Unemployment Insurance System (NHUIS)” page. From here, select the location from the drop-down menu on the left and then select “Proceed.”

VO: In the “File For Benefits” box, select “Apply for Unemployment Insurance Benefits.”

VO: This is the screen where you will also review your notices, claim information and recent weeks paid. You can also update your personal information or change your preferences.

VO: Before proceeding, please make sure to carefully read the pop-up alert on your screen. This is your Initial Claim Application. Make sure you accurately answer the questions, as they affect your claim.

VO: Select “Next.”

VO: Finish this page and select “Next.”

VO: Again, answer all these questions accurately, as they affect your claim.

VO: You need to provide your employment history for the last 18 months, including work in other states. If your employer is presented, select “Next.” If you did not have employment during the identified time frame, select the “Radio” button. If your employer is not listed, select “Next” for more options. You can search for your employer from this screen. This screen is tricky, so stay aware.

VO: If you enter your employer twice or the wrong employer, you can delete that entry. Fill out this screen. If you did not work in another state, select “No – I have not worked for this employer in any other state” and DO NOT select NH from the available screen..

VO: Select “Next.”

VO: Continue with the Initial Claim Application by inputting your work information, occupation and wage information. Make sure you have it available when filling in this page. Select “Next.”

VO: Continue with the Initial Claim Application. Select “Next.” Answer the Veteran Status, wages and work preferences information. When complete, select “Next.”

VO: We are on the home stretch. Make any edits for this Initial Claim Application in the upper right corner by selecting “Edit this section.”

VO: Check the box that states you have reviewed all of the information that you provided and then select the button for who completed the claim application. When complete, select “Certify Claim.”

VO: Congratulations!! You have completed your Initial Claim Application. Print your confirmation page.