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File My Initial Claim

Use this option if you haven't submitted a claim in this unemployment period.

Steps To Begin

If you’re ready, begin your claim by clicking on the “Register or Login” button. If you need instructions, please refer to the step-by-step guide below. 

 

What you should have ready:
  • Social Security Number
  • Alien Registration Number and Expiration Date (If not a U.S. Citizen)
  • Name, address and phone number of all employers you have worked for in the last 18 months
  • DD 214 available if you were in the military during the last 18 months
  • Direct deposit information if that is your payment preference

Step By Step Instructions

How to File an Initial Claim

Watch as we show you a step by step process on how to file your new initial claim and hot to avoid some common mistakes.

Length: 4:06 | Transcript: How to File an Initial Claim

Step 1: Click “Create New Account”

You will be creating a new account in Workforce Connect. Workforce Connect is a gateway for accessing the system where you will file a claim for Unemployment Benefits. After clicking the blue “REGISTER” button above, you will be taken here. Scroll down to the bottom of the page to see this section, and select “Create New Account.” 

Step 2: Read The Statements Thoroughly and Click “I Agree”

You will be presented with the Release of Information and Equal Opportunity Statement page. Please read them and then select “I Agree” at the bottom. Note: Make sure your cursor is inside the text area so you are able to scroll through the information, and down to these buttons. 

Step 3: Create An Account & Remember Your Security Q&A’s!

Enter your information. DON’T FORGET YOUR SECURITY QUESTIONS AND ANSWERS you will need them later. When you’re done, select “Previous” to change your answers if something is incorrect, or select “Submit Account” if it all looks good. When complete, select “Finish.”

Step 4: On the Welcome Screen, Click “Login”

You should be taken to the “Welcome Screen.” Once there, click “Login.” This button will take you back to the “Hi there!!” screen where you will be asked to login again.

Step 5: Select “File for Benefits” on The Dashboard

Once you have logged in, you will land on the “New Hampshire’s Workforce Connect Dashboard.” From here, you will select “File for Benefits.” This dashboard is also where you will go to access any of your claim or job search information. 

Step 6: Select Your Location

Next, you will land on the “Unemployment Insurance System (NHUIS)” page. From here, select the location from the drop-down menu on the left and then select “Proceed.” 

Step 7: Click the link “Apply for Unemployment Insurance Benefits”

In the “File For Benefits” box, select “Apply for Unemployment Insurance Benefits.” Once you’ve clicked this link, there will be a pop-up alert that you will need to read carefully, then click “YES” at the bottom of the box.

Step 8: Initial Claim Application

You have now arrived at your Initial Claim Application. Make sure you accurately answer all the questions, as they affect your claim. Select “Next” to move through each of the five steps. 

Step 9: Review & Certify

Check the box that states you have reviewed all of the information that you provided for accuracy and then select the button for who completed the claim application. If something is incorrect, select “Edit This Section” at the top right. Any inaccurate information that is submitted can delay payment. Willful false statements, misrepresentations or knowingly failing to disclose a material fact can have serious consequences. If it all looks good, select “Certify Claim” at the bottom.

Confirmation

This is your confirmation page that your application has been submitted. Click the "Print Confirmation" button at the bottom to print your own copy for your records.

Frequently Asked Questions

The State of New Hampshire has launched a new jobs portal to assist job seekers connect with hiring employers located right here in New Hampshire. You can either go directly to the new jobs portal at www.nhjobs.nh.gov or just click the above button for ‘NH JOBS’.

The State of New Hampshire has launched a new jobs portal to assist job seekers connect with hiring employers located right here in New Hampshire. You can either go directly to the new jobs portal at www.nhjobs.nh.gov or just click the above button for ‘Covid-19 Response Recruitment’.

Return of Weekly Work Search Requirements
  • Starting May 23rd the department will once again be requiring claim filers to conduct a weekly work search as a condition for being considered eligible for unemployment benefits.
  • This requirement will include contacting hiring employers as well as conducting reemployment activities designed to prepare you for returning to work.
  • For those people that have filed for benefits prior to the pandemic, this will be largely the same as what they are accustomed to.
  • Every individual required to complete a weekly work search will be invited to a virtual workshop prior to the requirement becoming effective during which the department will explain the requirements and answer all questions.
  • Some claim filers will be exempt from this requirement due to the circumstances of their unemployment. We will be working with everyone to make sure they understand the requirements.
  • Please monitor your correspondence for additional information.
I work for a school. Am I eligible for unemployment benefits?

There have been no changes to eligibility for unemployment benefits during the summer for school employees. As in the past, if you worked for a school in the spring semester and expect to return to school employment after the summer break is over, then you are not eligible for unemployment benefits. If you worked for a school in the spring semester and have not been offered school employment in the fall then you may be eligible for unemployment benefits and should file an initial claim for benefits and follow instructions around filing your weekly continued claims. The department will need to review the circumstances of your separation from employment before being able to issue a determination as to your eligibility for benefits.

How to Respond to Initial Claim Notice?

Everyone that files an initial claim for Unemployment Benefits will receive a monetary determination. This tells you how much you are eligible for each week that you file and also your total benefits if you filed for 26 weeks. If you agree with the determination, there is no action needed. If you disagree with the determination or any determination that you receive, you may file an appeal by following the instructions included in each determination.

What if I am working part time but not earning too much so that I still receive a weekly benefit?

Nothing has changed regarding eligibility to file for unemployment benefits while you are working part time. You are not eligible for unemployment benefits if you are working full time. Your work and earnings from your part time employment continue to need to be reported to the department on your weekly claim. The earnings will then be reviewed to determine whether you still qualify for an unemployment benefit for each week.

Which State Should I File in?

An individual should file for unemployment in the State in which they physically performed their work, regardless of where they lived.

Why do I have to fill out an application for benefits?

In order to properly pay unemployment Benefits, both federal and state law have requirements on eligibility. We need to determine that you were working and what you had for earnings as well as looking at the nature of your separation from work. Unemployment Benefits are not available to everyone. Generally, you have to have been working and currently unemployed through no fault of your own.

What are the hours for the Unemployment Hotline (603) 271-7700:

Agents stand ready on the UNEMPLOYMENT HOTLINE to answer your questions. The hotline number is (603) 271-7700. The hours of operation for the hotline are currently the following:

  • Monday-Friday 8:00am-5:00pm
  • Saturday CLOSED
  • Sunday CLOSED