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Check My Existing Claim Status

Use this option if you already filed a claim and wish to see the status of your claim.

Step By Step Instructions

If you’re ready to check the status of your claim, click on Let’s Get Started. If you need assistance, please refer to the step-by-step guide below.

Step 1: Log In

From this welcome screen, you will need to click on “Login” at the bottom of the page. You will need your User ID and Password from your Workforce Connect account to check your existing claim status.

Step 2: Select “File for Benefits” Link on the Dashboard

To check the status of a claim, you need to click on one of the four salmon-colored boxes listed under UI Online Tools, including File for Benefits.

Step 3: Select Your Location

Next, you will land on the “Unemployment Insurance System (NHUIS)” page. From here, select the location from the drop-down menu on the left and then select “Proceed.” 

Step 4: Scroll Down to the Table

In the table at the bottom of the page, you can see the last five notices sent to you, claim information such as your benefit year and weeks that have been paid. You can also update personal information such as your name, and address and change your preferences. 

Inforation Icon

Do I qualify for the $600?

Do I qualify for the $600?

The Federal Cares Act includes an additional $600 weekly benefit if you qualify for either regular state benefits or other federal benefits. The $600 benefit is scheduled to end with the week ending July 25th. If you qualify for a benefit but earn too much in your part-time employment to receive a benefit then this will also cause you to not receive the $600 benefit. 

 

Frequently Asked Questions

What are the requirements for quarter change claims and transitioning to a new benefit year?
  • Starting Sunday, April 4th, if you are receiving benefits from either the PUA or PEUC programs, you will be presented with a link to file a new claim. This is done pursuant to federal law requiring the filing of a new claim after each calendar quarter in order to reassess eligibility for regular UI benefits.
  • This is similar to the process that has been in place following each quarter change during the past year.  
  • The quarter change requirement applies to claimants receiving benefits under the special federal pandemic programs such as PUA and PEUC.
  • It is important that you file the claims in the order they are presented.  First, file your weekly continued claim. Second, file your new quarter change claim.
  • Some claim filers are also hitting the end of their first benefit year and have been presented with a new claim in order to transition them to their new benefit year.
  • In an effort to reduce these claim filing requirements, if you exhaust your benefit year after Sunday, April 4th and are receiving benefits under either PUA or PEUC then the department will not be presenting you with a new claim to transition to the next benefit year. Instead, the department will use the new quarter change claim, if any, to satisfy both requirements. Thus, you will only have to file one new claim.
  •  It is important that you continue to file the claims as they are presented to you, when they are presented on your dashboard in order to minimize any delays caused to future payments.
I need help finding a new job. What are the resources available to me through the state?

The State of New Hampshire has launched a new jobs portal to assist job seekers connect with hiring employers located right here in New Hampshire. You can either go directly to the new jobs portal at www.nhjobs.nh.gov or just click the above button for ‘Covid-19 Response Recruitment’.

Why am I being asked to answer questions for prior weeks for which I already filed?

Due to federal program requirements, individuals receiving benefits for weeks back in March and April, are going to be asked to recertify to the same questions they are currently being asked but for each of those back weeks. If this is required for your claim then it will present the next time you file and will walk you through the necessary steps. Again, the questions that you will be asked for those back weeks are the exact same questions that you are asked currently on your Continued Claim. Please answer each of these questions and submit so as not to impact your claim.

When will 2020 Tax Information for Unemployment Benefits be available?

All of the information related to unemployment benefits needed to file your 2020 federal income tax return will be available on Friday, January 22nd. This information is provided on a Form 1099-G and includes all unemployment benefits paid to you during 2020. Information for all benefits that you repaid during 2020 is also provided by logging into your unemployment benefit account.

Why did I receive a decision denying me for one program while also receiving another determination finding me eligible for pandemic benefits?

If you are filing for benefits due to being unable to work due to the pandemic or are self-employed and unable to operate your business because of the pandemic and you receive notification that you are not eligible for regular state unemployment benefits, you do not need to do anything with this decision. You will then receive a separate decision that discusses your eligibility under the Federal Pandemic Unemployment Assistance (PUA) program. If you are allowed benefits under the Federal PUA program then there is nothing further you need to do except monitor your correspondence and continue to file your weekly claims while you remain partially or totally unemployed. If you are denied benefits under the Federal PUA program then please follow the instructions regarding appeal rights.

Return of Weekly Work Search Requirements
  • Starting May 23rd the department will once again be requiring claim filers to conduct a weekly work search as a condition for being considered eligible for unemployment benefits.
  • This requirement will include contacting hiring employers as well as conducting reemployment activities designed to prepare you for returning to work.
  • For those people that have filed for benefits prior to the pandemic, this will be largely the same as what they are accustomed to.
  • Every individual required to complete a weekly work search will be invited to a virtual workshop prior to the requirement becoming effective during which the department will explain the requirements and answer all questions.
  • Some claim filers will be exempt from this requirement due to the circumstances of their unemployment. We will be working with everyone to make sure they understand the requirements.
  • Please monitor your correspondence for additional information.
What happens now that the ‘Stay-at-Home Order’ has changed to a ‘Safer-at-Home Advisory’?

Now that the New Hampshire ‘Stay-at-Home Order’ has expired you can no longer qualify for unemployment benefits by saying that you are unable to work due to compliance with a ‘Stay-at-Home Order’. The other certification reasons remain as options on the weekly claim. Please continue to review the questions on the weekly claim very carefully to determine which items apply to your situation. While the answers are based upon your own self-certification, they are provided under the pains and penalties of perjury and will be reviewed by the department.

Why did I receive a Form 1099-G?

All people that have received unemployment benefits during calendar year 2020 are required to be provided with a Form 1099-G. These forms will be available on Friday, January 22nd by going online and logging into your unemployment benefit account. On your Form 1099-G you will find details for calendar year 2020 regarding the amount of unemployment benefits you received. Also, in your unemployment benefit account, you will find information       regarding any benefits you have repaid. The Internal Revenue Service refers to this document as the “1099-G” as it is specifically for unemployment benefits.

Notice indicates "monetarily does not qualify" what do I do as a self-employed person?

Self-employed do not report earnings to the department like other employers. As a result of this, initially, when you file, you will receive a denial message. Please ignore this message. Self-employed will initially be placed at the Federal minimum weekly benefit amount of $167 per week which will also provide eligibility for the $600 payment. To the extent you had net income in 2019 of $16,500 or more than you could qualify for a higher weekly benefit amount. Please submit either your 2019 federal income tax return or 1099s so that we can verify earnings and we will review in order to adjust your benefit.

How do I check the status of my claim?

You will be mailed a Determination of Unemployment Compensation about your monetary eligibility and, if there are any questions about your claim, you will be mailed one or more Determination of Eligibility documents about your non-monetary eligibility. This review can take time to process. You can check the status of your claim and review any notices or determinations issued to you by logging into your Workforce Connect account and clicking on the File for Benefits button to access your claim information.

What if I moved since collecting unemployment benefits?

The U.S. Postal Service will not forward mail from this Agency to a claimant’s new address. For security reasons, the postal service returns all undeliverable mail to NH Employment Security. Please update your address immediately by going online and logging into your unemployment benefit account. You can also immediately access and print your own Form 1099-G from your unemployment benefit account.

It says ‘Paid’, where is my money?

Unemployment benefits will be paid based on the preference you chose; either via direct deposit or paper check. Once the system shows that payment(s) have been issued, these payments still need to be sent either via the USPS if you chose mail or through your banking institution if you chose direct deposit.

I haven't received payment yet?

After your initial claim is completed, it is immediately transmitted for processing. Your monetary eligibility is determined and a Determination of Unemployment Compensation is mailed that details your potential weekly benefit amount. This document is not a guarantee of payment. If there are questions on non-monetary eligibility conditions, you may be contacted for additional information. Depending on the number of questions about your claim, then this will determine the length of time it will take to process your claim. If you are found eligible, payments will be issued for any timely weeks filed at the same time the final non-monetary eligibility determinations are made. Remember to file for weekly benefits for all weeks you wish to claim for.

I can’t open a notification, what do I do?

Please ensure that you are checking your correspondence regularly. Usually, if you are unable to open correspondence, this means that the time within which to respond has expired and the issue has been resolved. When attempting to review notifications regarding an unemployment claim, make sure that you have logged into Workforce Connect and then clicked on the File for Benefits button. You should then be prompted to enter the location from which you are accessing the site and then hit proceed. You can view your notifications from this site regarding your unemployment claim.

What if I need a Form 1099-G from a prior calendar year?

Form 1099-Gs issued from 2009 through 2019 are available online by logging into the unemployment benefit system and going to your correspondence box.  If you need a Form 1099-G for a year prior to 2009 please contact the Unemployment Hotline at (603) 271-7700 and speak with a customer service representative.

Where do I send my DD214s?

If you were to receive a document requesting a copy of your DD214, the request would have information listed as to where to send the information.

What action do I need to take when I see red notices?

A notice with a red envelope next to it indicates that there is a deadline to respond to the notice. This could mean that there are fact-finding questions to be responded to by a certain date or if the notice is a determination, it means that the date listed as an action needed by date is the deadline to file a timely appeal if you were to disagree with the determination.

What time period is covered by the Form 1099-G?

The Form 1099-G covers the calendar year January - December. For example, the 2020 Form 1099G covers the time period January 1, 2020 – December 31, 2020.

What about these other eligibility determinations?

Individuals that file for unemployment benefits will receive non-monetary determinations as well as monetary because you have to have both a qualifying separation from employment as well as needing to review your earnings to determine your weekly benefit amount. Regarding the separation, think of it as you ordinarily only qualify for unemployment if you are unemployed through no fault of your own. Right now, during the pandemic, if you are unemployed as a result of a qualifying reason related to the coronavirus then you may be eligible for benefits. Regarding separation issues that may impact unemployment, if you were fired, quit from or retired from a job, your claim will be assigned to a certifying officer and a determination will be made on eligibility. The Certifying Officer will contact you if he/she needs additional information before making a determination on your claim.

What are the hours for the Unemployment Hotline (603) 271-7700:

Agents stand ready on the UNEMPLOYMENT HOTLINE to answer your questions. The hotline number is (603) 271-7700. The hours of operation for the hotline are currently the following:

  • Monday-Friday 8:00am-5:00pm
  • Saturday CLOSED
  • Sunday CLOSED
If I am self-employed, how do I verify my earnings to obtain a weekly benefit amount higher than $168?

Currently, under the Federal CARES Act if you are self-employed and unable to conduct your business because of COVID-19, you may be eligible for Federal unemployment benefits. In order to qualify for a weekly benefit amount higher than the federal minimum rate of $168 per week you must have earnings from the prior year of $16,500 or more. In order for the department to verify your earnings and determine whether you qualify for a higher weekly benefit rate you must submit your federal income tax return. Please submit this information by sending an e-mail to [email protected].

How do I report the amount of benefits I repaid?

For questions on how to report benefits repaid during 2020 please refer to IRS Publication 525.