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Check My Existing Claim Status

Use this option if you already filed a claim and wish to see the status of your claim.

Step By Step Instructions

If you’re ready to check the status of your claim, click on Let’s Get Started. If you need assistance, please refer to the step-by-step guide below.

Step 1: Log In

From this welcome screen, you will need to click on “Login” at the bottom of the page. You will need your User ID and Password from your Workforce Connect account to check your existing claim status.

Step 2: Select “File for Benefits” Link on the Dashboard

To check the status of a claim, you need to click on one of the four salmon-colored boxes listed under UI Online Tools, including File for Benefits.

Step 3: Select Your Location

Next, you will land on the “Unemployment Insurance System (NHUIS)” page. From here, select the location from the drop-down menu on the left and then select “Proceed.” 

Step 4: Scroll Down to the Table

In the table at the bottom of the page, you can see the last five notices sent to you, claim information such as your benefit year and weeks that have been paid. You can also update personal information such as your name, and address and change your preferences. 

Inforation Icon

Do I qualify for the $600?

Do I qualify for the $600?

The Federal Cares Act includes an additional $600 weekly benefit if you qualify for either regular state benefits or other federal benefits. The $600 benefit is scheduled to end with the week ending July 25th. If you qualify for a benefit but earn too much in your part-time employment to receive a benefit then this will also cause you to not receive the $600 benefit. 

 

Frequently Asked Questions

Will the $600 Federal Payment Continue Past July 25th?

The $600 federal payment has expired. The final week of unemployment eligible for the $600 payment was the week ending July 25th. Benefits paid for weeks after week ending July 25th will not include the $600 payment. Please check this website for further updates.

I need help finding a new job. What are the resources available to me through the state?

The State of New Hampshire has launched a new jobs portal to assist job seekers connect with hiring employers located right here in New Hampshire. You can either go directly to the new jobs portal at www.nhjobs.nh.gov or just click the above button for ‘Covid-19 Response Recruitment’.

Why am I being asked to answer questions for prior weeks for which I already filed?

Due to federal program requirements, individuals receiving benefits for weeks back in March and April, are going to be asked to recertify to the same questions they are currently being asked but for each of those back weeks. If this is required for your claim then it will present the next time you file and will walk you through the necessary steps. Again, the questions that you will be asked for those back weeks are the exact same questions that you are asked currently on your Continued Claim. Please answer each of these questions and submit so as not to impact your claim.

Why did I receive a decision denying me for one program while also receiving another determination finding me eligible for pandemic benefits?

If you are filing for benefits due to being unable to work due to the pandemic or are self-employed and unable to operate your business because of the pandemic and you receive notification that you are not eligible for regular state unemployment benefits, you do not need to do anything with this decision. You will then receive a separate decision that discusses your eligibility under the Federal Pandemic Unemployment Assistance (PUA) program. If you are allowed benefits under the Federal PUA program then there is nothing further you need to do except monitor your correspondence and continue to file your weekly claims while you remain partially or totally unemployed. If you are denied benefits under the Federal PUA program then please follow the instructions regarding appeal rights.

What happens now that the ‘Stay-at-Home Order’ has changed to a ‘Safer-at-Home Advisory’?

Now that the New Hampshire ‘Stay-at-Home Order’ has expired you can no longer qualify for unemployment benefits by saying that you are unable to work due to compliance with a ‘Stay-at-Home Order’. The other certification reasons remain as options on the weekly claim. Please continue to review the questions on the weekly claim very carefully to determine which items apply to your situation. While the answers are based upon your own self-certification, they are provided under the pains and penalties of perjury and will be reviewed by the department.

Notice indicates "monetarily does not qualify" what do I do as a self-employed person?

Self-employed do not report earnings to the department like other employers. As a result of this, initially, when you file, you will receive a denial message. Please ignore this message. Self-employed will initially be placed at the Federal minimum weekly benefit amount of $167 per week which will also provide eligibility for the $600 payment. To the extent you had net income in 2019 of $16,500 or more than you could qualify for a higher weekly benefit amount. Please submit either your 2019 federal income tax return or 1099s so that we can verify earnings and we will review in order to adjust your benefit.

How do I check the status of my claim?

You will be mailed a Determination of Unemployment Compensation about your monetary eligibility and, if there are any questions about your claim, you will be mailed one or more Determination of Eligibility documents about your non-monetary eligibility. This review can take time to process. You can check the status of your claim and review any notices or determinations issued to you by logging into your Workforce Connect account and clicking on the File for Benefits button to access your claim information.

It says ‘Paid’, where is my money?

Unemployment benefits will be paid based on the preference you chose; either via direct deposit or paper check. Once the system shows that payment(s) have been issued, these payments still need to be sent either via the USPS if you chose mail or through your banking institution if you chose direct deposit.

I haven't received payment yet?

After your initial claim is completed, it is immediately transmitted for processing. Your monetary eligibility is determined and a Determination of Unemployment Compensation is mailed that details your potential weekly benefit amount. This document is not a guarantee of payment. If there are questions on non-monetary eligibility conditions, you may be contacted for additional information. Depending on the number of questions about your claim, then this will determine the length of time it will take to process your claim. If you are found eligible, payments will be issued for any timely weeks filed at the same time the final non-monetary eligibility determinations are made. Remember to file for weekly benefits for all weeks you wish to claim for.

I can’t open a notification, what do I do?

Please ensure that you are checking your correspondence regularly. Usually, if you are unable to open correspondence, this means that the time within which to respond has expired and the issue has been resolved. When attempting to review notifications regarding an unemployment claim, make sure that you have logged into Workforce Connect and then clicked on the File for Benefits button. You should then be prompted to enter the location from which you are accessing the site and then hit proceed. You can view your notifications from this site regarding your unemployment claim.

Where do I send my DD214s?

If you were to receive a document requesting a copy of your DD214, the request would have information listed as to where to send the information.

What action do I need to take when I see red notices?

A notice with a red envelope next to it indicates that there is a deadline to respond to the notice. This could mean that there are fact-finding questions to be responded to by a certain date or if the notice is a determination, it means that the date listed as an action needed by date is the deadline to file a timely appeal if you were to disagree with the determination.

What about these other eligibility determinations?

Individuals that file for unemployment benefits will receive non-monetary determinations as well as monetary because you have to have both a qualifying separation from employment as well as needing to review your earnings to determine your weekly benefit amount. Regarding the separation, think of it as you ordinarily only qualify for unemployment if you are unemployed through no fault of your own. Right now, during the pandemic, if you are unemployed as a result of a qualifying reason related to the coronavirus then you may be eligible for benefits. Regarding separation issues that may impact unemployment, if you were fired, quit from or retired from a job, your claim will be assigned to a certifying officer and a determination will be made on eligibility. The Certifying Officer will contact you if he/she needs additional information before making a determination on your claim.

What are the hours for the Unemployment Hotline (603) 271-7700:

Agents stand ready on the UNEMPLOYMENT HOTLINE to answer your questions. The hotline number is (603) 271-7700. The hours of operation for the hotline are currently the following:

  • Monday-Friday 8:00am-5:00pm
  • Saturday CLOSED
  • Sunday CLOSED
If I am self-employed, how do I verify my earnings to obtain a weekly benefit amount higher than $167/$168?

Currently, under the Federal CARES Act if you are self-employed and unable to conduct your business because of COVID-19, you may be eligible for Federal unemployment benefits. In order to qualify for a weekly benefit amount higher than the federal minimum rate of $167/$168 per week you must have earnings from 2019 of $16,500 or more. In order for the department to verify your earnings from 2019 and determine whether you qualify for a higher weekly benefit rate you must submit your 2019 federal income tax return. Please submit this information by sending an e-mail to [email protected].

I have exhausted my benefits, what are my options?

If you previously exhausted your benefits going all the way back to July 6, 2019 or exhaust benefits now, there is now an additional 13 weeks of benefits available. For those that are eligible, you will be presented with your claim filing options when you log into your benefit account. Click on ‘Check My Existing Claim Status’ above and follow the instructions.